Privacy Policy
How we collect, use, and protect your information
1. Information We Collect
Account Information
• Email address
• Password (hashed and encrypted)
• Profile information (username, profile picture) if provided
Wallet and Trading Information
• Wallet addresses (public blockchain addresses)
• Trading history and transaction records
• Balance information
• Order and position data
Technical Information
• IP address and location data
• Device information and browser type
• Usage analytics and platform interaction data
• Cookies and similar tracking technologies
Communication Data
• Support tickets and correspondence
• Feedback and survey responses
2. How We Use Information
We use your information to:
• Provide and maintain platform services
• Process transactions and manage your account
• Authenticate your identity and secure your account
• Communicate with you about your account and platform updates
• Improve our services and develop new features
• Comply with legal obligations and prevent fraud
• Analyze usage patterns to enhance user experience
We do not use your information to provide trading advice or recommendations.
4. Security
We implement industry-standard security measures to protect your information:
• Encryption of sensitive data in transit and at rest
• Secure storage of private keys (encrypted and isolated)
• Regular security audits and monitoring
• Access controls and authentication requirements
However, no system is 100% secure. You are responsible for maintaining the security of your account credentials and should report suspicious activity immediately.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Data portability
• Withdraw consent where processing is based on consent
To exercise these rights, contact us through the platform support channels. We will respond within 30 days.
Note: Some information (such as blockchain transaction records) cannot be deleted due to the immutable nature of blockchain technology.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the platform and updating the "Last Updated" date.
Continued use of the platform after changes constitutes acceptance of the updated policy.
Contact
For privacy-related questions or to exercise your rights, contact us through the platform support channels.
Last Updated: February 13, 2026
